Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (657) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 593 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 295 reviews)); "Great team manager and colleagues" ((in 259 reviews)); "The people were great and kept you sane" ((in 258 reviews)); "good benefits and build relationships" ((in 179 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 372 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 283 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 188 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 92 reviews)); "Breaks were short and infrequent" ((in 52 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,244 total reviews)

Kate Allum

73% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,244 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,244 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews

2.0

Apr 2, 2015

Has been great, now the heart is broken

Regional membership manager

Recommend

CEO approval

Business Outlook

Pros

Creativity and engagement Line management very supportive and understanding

Cons

Been waiting for a restructure for 15 months

2.0

Mar 19, 2015

Would never work for them again

Customer service assistant

Recommend

CEO approval

Business Outlook

Pros

The friends you make are brilliant but that would go for any career,

Cons

Low pay for what you do, management, the way they manage sickness, no appreciation for staff and the work they do, hard to get time off for anything

1.0

Mar 6, 2015

Where is our fair trade?

Ctm

Recommend

CEO approval

Business Outlook

Pros

The other CTMs are a delight, the customers in our area respond to us amazingly well.

Cons

Totally unethical with staff, S3 is an awful system and staff are treated like dirt by management who play the game and pretend to share the values we came to the store for, when in reality expect all of your time through an awful availability system (we aren't working in a zero hours contract but are treated as such! If you need more of our time contract it!). I have experienced very personal criticisms and have been attacked for addressing a breach of law committed by my management which they refused to address with me. Totally target based and don't want to consider you as a human being.

Viewing 166 - 168 of 6,244 Reviews

Jobs at Co-op

Leavesden Green, England

Co-op

Co-op reviews

Company ratings over time

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Reviews by job title

Has been great, now the heart is broken

Would never work for them again

Where is our fair trade?

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