Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (657) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 593 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 295 reviews)); "Great team manager and colleagues" ((in 259 reviews)); "The people were great and kept you sane" ((in 258 reviews)); "good benefits and build relationships" ((in 179 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 372 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 283 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 188 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 92 reviews)); "Breaks were short and infrequent" ((in 52 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,244 total reviews)

Kate Allum

73% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,244 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,244 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews

2.0

Nov 25, 2014

everyday was a challenge Group controlled by membership committee

Customer service team manager

Recommend

CEO approval

Business Outlook

Pros

good team who gave much more than any employer should expect

Cons

expecting managers to cover shortfall was ok but after S3 the shortfall meant you could be working 70+ hours a week with no extra pay no life at home and no Job satisfaction

1.0

Oct 20, 2014

Can't wait to jump ship

Team manager

Recommend

CEO approval

Business Outlook

Pros

Nothing really. I can't think of one. Even the discount is only 10% which is peanuts.

Cons

New schemes that have taken hundreds of hours from stores leaving staff exhausted, stressed and angry. Pay that is hardly competitive. Ridiculous standards which are impossible to uphold.

2.0

Aug 29, 2014

Severely unprepared for the rapid growth and expansion.

Pi function

Recommend

CEO approval

Business Outlook

Pros

The HR support function are good at what they do. The recommend a friend monetary incentive is good. The internal management training is excellent.

Cons

Lack of efficient processes, disjointed from the wider Group and permanently changing senior management has meant the last few years have lacked a clear focus for employees. Currently would not recommend as a working environment.

Viewing 169 - 171 of 6,244 Reviews

Jobs at Co-op

Leavesden Green, England

Co-op

Co-op reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

everyday was a challenge Group controlled by membership committee

Can't wait to jump ship

Severely unprepared for the rapid growth and expansion.

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