Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (705) , Customer Team Member (CTM) (657) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (76) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 605 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 283 reviews)); "Great people and place to work" ((in 260 reviews)); "Great team manager and colleagues" ((in 254 reviews)); "good benefits and school prgrams" ((in 162 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 367 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 287 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 190 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 93 reviews)); "Breaks were short and infrequent" ((in 51 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

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Co-op

Co-op reviews

3.7

66% would recommend to a friend

(6,241 total reviews)

Kate Allum

73% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.4

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,241 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

3.0

Feb 19, 2026

Challenged climate

Store manager

Recommend

CEO approval

Business Outlook

Pros

30% discount Bonus Culture Teamwork

Cons

WLB Workload Out dated systems

Co-op Response

3mo

Thank you for your balanced review and feedback. It's great to see that you value the teamwork and culture working at Co-op and that you were happy with the benefits like the bonus scheme and the 30% colleague member discount. We're sorry that you feel that your workload and work-life balance were causing concerns, we hope that you raised these issues with your operations manager at the time.

5.0

Feb 18, 2026

Fantastic job

Bakery

Recommend

CEO approval

Business Outlook

Pros

Fantastic company to work for

Cons

Early starts gives me time for family too

Co-op Response

4mo

Thank you for your amazing 5 star rating and review. We're pleased to see that your role supports your work-life balance.

4.0

Feb 17, 2026

worker

Customer team member (ctm)

Recommend

CEO approval

Business Outlook

Pros

increase pay each year and great staff

Cons

the workload that is provided

Co-op Response

3mo

Thank you for your review and feedback. We negotiate annual salary with our unions and we're pleased to see that you are happy with the outcome from these.

Viewing 169 - 171 of 6,241 Reviews

Jobs at Co-op

Customer Team Member

Wallington, South East England, England

Leavesden Green, England

Vereinigtes Königreich

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