Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (657) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 605 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 290 reviews)); "The people were great and kept you sane" ((in 255 reviews)); "Great colleagues and a rewarding job" ((in 254 reviews)); "Good benefits and that’s about it" ((in 175 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 370 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 289 reviews)); "Some managers are awful and make you hate your job" ((in 191 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 88 reviews)); "Breaks were short and infrequent" ((in 53 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,245 total reviews)

Kate Allum

73% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,245 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,245 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews

2.0

Nov 30, 2025

Meh

Software engineer

Recommend

CEO approval

Business Outlook

Pros

No deadlines that takes out pressure

Cons

But archaic colleagues that lacks thriving inside a work place

Co-op Response

6mo

Thank you for sharing your feedback. We’re glad to hear that the flexibility around deadlines helps reduce pressure, and we appreciate your honesty about areas for improvement. We understand the importance of building a workplace where colleagues feel motivated and thrive. Our recruitment and development strategies are focused on attracting and supporting professionals who are passionate about technology and innovation, and we’ll continue to strengthen these efforts. We remain committed to creating an environment where everyone can succeed and contribute to our shared goals.

1.0

Nov 23, 2025

Awful company

Team leader

Recommend

CEO approval

Business Outlook

Pros

Team Leader looks good on CV

Cons

No hours, no staff, awful management, and they still expect you to do the work of 4x the people. Never again

Co-op Response

6mo

Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet expectations. We understand that staffing and workload challenges can create frustration, and your comments help us identify areas where we need to improve. While we regret that your time with us was difficult, we’re committed to ensuring fair scheduling and better support for our colleagues. Your feedback has been shared with the relevant teams for review. If you’d like to provide more detail or discuss your experience further, please reach out using the former colleague contact form at, colleagues.coop.co.uk/contacts. We appreciate your contribution and wish you the best in your future career.

1.0

Nov 20, 2025

Don't care about employees

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Discount on products is not bad

Cons

No breaks, awful management culture

Co-op Response

6mo

We're sorry that you feel this way. We hope that you spoke up about any concerns you had at the time and we invite you to share more information with us about your experience. You can complete a former colleague contact form at colleagues.coop.co.uk/contacts to tell us more.

Viewing 187 - 189 of 6,245 Reviews

Jobs at Co-op

Leavesden Green, England

Co-op

Co-op reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Meh

Awful company

Don't care about employees

Jobs at Co-op

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