Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (657) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (76) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 602 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 279 reviews)); "Great team members and colleagues" ((in 259 reviews)); "The people were great and kept you sane" ((in 253 reviews)); "Good Benefits for pensions and flexibility" ((in 175 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 366 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 287 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 190 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 98 reviews)); "Breaks were short and infrequent" ((in 54 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,243 total reviews)

Kate Allum

73% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,243 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,243 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews

5.0

Jan 30, 2026

Very welcoming place to work, I always feel comfortable at work and know what needs to be done with no stress.

Customer team member (ctm)

Recommend

CEO approval

Business Outlook

Pros

- Positive Work Environment - Supportive staff - Amazing Customers

Cons

- None (in my opinion)

Co-op Response

4mo

Thank you for taking the time to submit a review and for your fabulous five star rating. We're pleased that you are happy with your workplace, team and your customers.

4.0

Jan 30, 2026

good

Customer team member (ctm)

Recommend

CEO approval

Business Outlook

Pros

good place to work, looks after staff well.

Cons

customers are not good and complaints aren't always correct

Co-op Response

3mo

Thank you for your review and feedback. We're really pleased to see that you are happy with your work environment and that you feel supported and cared for at Co-op.

4.0

Jan 30, 2026

Good work culture

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good place to start your career in customer relations

Cons

Labour intensive job which requires a lot of energy

Co-op Response

3mo

Thank you for your review and feedback. Starting your career in retail at Co-op can provide you with a range of skills both in work and in life.

Viewing 211 - 213 of 6,243 Reviews

Jobs at Co-op

Leavesden Green, England

Co-op

Co-op reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Very welcoming place to work, I always feel comfortable at work and know what needs to be done with no stress.

good

Good work culture

Jobs at Co-op

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