Co-op reviews

3.7

66% would recommend to a friend

(6,245 total reviews)
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Kate Allum

54% approve of CEO

49% positive business outlook

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,245 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews
2.0
Apr 29, 2025
Recommend
CEO approval
Business Outlook

Pros

-other staff were friendly -adequate training provided -team leaders brilliant.

Cons

-terrible store manager at the time, has changed since -lack of hours available leaving the teams strained. -lack of notice or career progression in any capacity. -low pay -"community" values are all a facade. -no flexibility with hours because when hours come you need them to maintain pay.

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Co-op Response
1y
Thank you for your review and feedback. We're pleased to see that you were happy with your Team Leaders, your training, and your colleagues. We're sorry that you felt that there was no career progression for you, did you ever sign up for internal job alerts on the careers site? There are a number of roles across the organisation and not just in retail.
2.0
Apr 29, 2025
Recommend
CEO approval
Business Outlook

Pros

friendly place to work and enjoyable culture

Cons

No opportunity for growing your salary, regardless of skills or improvement.

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Co-op Response
1y
Thank you for your review and feedback. We're pleased to see that you're happy with the workplace and culture. At Co-op we review our salaries annually and each role within the organisation has been allocated a Work Level based on its job size. Every Work Level is linked to a pay range with a minimum value, a maximum value, and relevant industry benchmarks. The benchmark value is based upon the external market and is used as a reference point. There are a number of factors that influence colleague pay, including internal equity, experience, and your individual performance. Should you want to grow your salary even further, you may consider applying for roles at a higher work level. There are a number of resources you can refer to including the Development Hub for courses to help you to prepare for future roles and the internal careers site to search for opportunities that may be of interest to you. We also recommend that you visit the Pay and Reward Hub to see how your role and work level is defined and use the benchmark tool to see where your pay sits against the benchmark and work level pay ranges.
3.0
Apr 28, 2025
Recommend
CEO approval
Business Outlook

Pros

staff discount, regular breaks, overtime

Cons

customers am i right lol

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Co-op Response
1y
Thank you for leaving a review. We're pleased that you were happy with the generous 30% colleague discount and the opportunity to work overtime. We believe in providing excellent service, even when faced with challenging situations, we regret to see that your comments regarding customers don't align with these commitments. We appreciate your feedback and we wish you the best in your next role.
Viewing 211 - 213 of 6,245 Reviews

Glassdoor has 6,713 Co-op reviews submitted anonymously by Co-op employees. Read employee reviews and ratings on Glassdoor to decide if Co-op is right for you.