Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (657) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 590 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 284 reviews)); "The people were great and kept you sane" ((in 268 reviews)); "Great colleagues and a rewarding job" ((in 254 reviews)); "Good benefits and that’s about it" ((in 170 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 364 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 291 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 187 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 88 reviews)); "Breaks were short and infrequent" ((in 54 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,247 total reviews)

Kate Allum

54% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,247 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews

2.0

May 16, 2025

Stressful

Customer team member

Recommend

CEO approval

Business Outlook

Pros

Discount and decent break times.

Cons

Far too much responsibility placed on team members, especially when closing the store. Not enough members of staff on each shift, making it difficult and stressful to complete jobs.

Co-op Response

1y

Thank you for your review and feedback. Working in convenience retail can be challenging and we know how hard our frontline colleagues work to make their stores a great shopping experience for our customers. We hope that you were able to speak to your manager while you were with us reagrding any concerns you had with your workload and support on closing shifts.

1.0

May 16, 2025

Nothing

Janitor/cleaner

Recommend

CEO approval

Business Outlook

Pros

Botherlooking for work dont want review

Cons

Bother thus I don't want to fo this

Co-op Response

1y

Thank you for taking the time to leave a review. We understand that some users may feel prompted to share feedback in order to access certain features on platforms like Glassdoor, and this may not always reflect their full experience. That said, we take all feedback seriously, whether detailed or brief and we’re sorry to hear that your experience may not have met expectations. If you’re open to sharing more about your time with us, we’d really appreciate the opportunity to learn more. You can find details on how to get in touch at colleagues.coop.co.uk/contacts.

2.0

Apr 30, 2025

pay

Customer team member (ctm)

Recommend

CEO approval

Business Outlook

Pros

pay is competitive in retail

Cons

a repetitive job to do

Co-op Response

1y

Thank you for your review and feedback. We're pleased to see that you're happy with your pay.

Viewing 208 - 210 of 6,247 Reviews

Jobs at Co-op

Leavesden Green, England

Wolverhampton, England

Co-op

Co-op reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Stressful

Nothing

pay

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