Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (657) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 605 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 290 reviews)); "The people were great and kept you sane" ((in 255 reviews)); "Great colleagues and a rewarding job" ((in 254 reviews)); "Good benefits and that’s about it" ((in 175 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 370 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 289 reviews)); "Some managers are awful and make you hate your job" ((in 191 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 88 reviews)); "Breaks were short and infrequent" ((in 53 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

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Co-op

Co-op reviews

3.7

66% would recommend to a friend

(6,244 total reviews)

Kate Allum

73% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.4

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,244 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

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Parent or family caregiver

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Reviews by job title

6K reviews

5.0

Jan 26, 2026

My thoughts so far...

Customer team member (ctm)

Recommend

CEO approval

Business Outlook

Pros

Flexible and varied shift times Near to home Opportunity for extra shifts Great colleagues

Cons

None I can think of so far

Co-op Response

4mo

Thank you for your 5 star rating and review. We're pleased that you role is both local and providing you with flexibility to work around you.

5.0

Jan 26, 2026

Great

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Loved it, very flexible and prioritised wellbeing

Cons

I think we could have been paid more

Co-op Response

4mo

Thank you for your feedback and for your amazing 5 star rating.

4.0

Jan 26, 2026

Decent Company

Customer team leader

Recommend

CEO approval

Business Outlook

Pros

Mid company to work for, good management decent pay

Cons

Can be stressful, sometimes can feel like they are always adding new responsibilities to your role but at the same time cut the amount of hours you can use…

Co-op Response

3mo

Thank you for your feedback and review. We're pleased to see that you are happy with your pay and with the support you are getting from management. Please talk to your manager about any concerns you're having with your workload so that they have the opportunity to listen to you and support where they can.

Viewing 223 - 225 of 6,244 Reviews

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Leavesden Green, England

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