Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (657) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 605 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 290 reviews)); "The people were great and kept you sane" ((in 255 reviews)); "Great colleagues and a rewarding job" ((in 254 reviews)); "Good benefits and that’s about it" ((in 175 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 370 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 289 reviews)); "Some managers are awful and make you hate your job" ((in 191 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 88 reviews)); "Breaks were short and infrequent" ((in 53 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,244 total reviews)

Kate Allum

73% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,244 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,244 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews

4.0

Jan 27, 2026

Good pay

Customer team member (ctm)

Recommend

CEO approval

Business Outlook

Pros

pays fairly well, good for flexible hours

Cons

nothing I can say at all

Co-op Response

3mo

Thank you for your amazing review and feedback. We're pleased that you're happy with your pay and that you have a role that is flexible for you.

5.0

Jan 26, 2026

Unreal

Customer team member (ctm)

Recommend

CEO approval

Business Outlook

Pros

Great management Work life balance Fair pay

Cons

Absolutely none i can think of

Co-op Response

4mo

Thank you for your amazing 5 star rating and review. We're so pleased to see that you are working with great managers and you have a role with a great work life balance

5.0

Jan 26, 2026

A great place to work

Shop assistant

Recommend

CEO approval

Business Outlook

Pros

Supportive team, positive culture, and a good work–life balance

Cons

No major downsides — a well-organised company that’s always improving

Co-op Response

4mo

Thank you so much for submitting your feedback and for your 5 star rating.

Viewing 220 - 222 of 6,244 Reviews

Jobs at Co-op

Leavesden Green, England

Co-op

Co-op reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good pay

Unreal

A great place to work

Jobs at Co-op

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