Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (657) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 605 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 290 reviews)); "The people were great and kept you sane" ((in 255 reviews)); "Great colleagues and a rewarding job" ((in 254 reviews)); "Good benefits and that’s about it" ((in 175 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 370 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 289 reviews)); "Some managers are awful and make you hate your job" ((in 191 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 88 reviews)); "Breaks were short and infrequent" ((in 53 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,244 total reviews)

Kate Allum

73% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.4

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,244 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

1.0

Jan 27, 2026

Wouldn't recommend it.

Team leader

Recommend

CEO approval

Business Outlook

Pros

Finishing your shift and you get to go home.

Cons

Stressful Understaffed Higher ups constantly demanding the in possible Fairness, bullying and harassment policy isn't worth the paper it is written on. Treat people rudely Health and safety only applies when they feel like it. Don't care about their staff Constantly getting abused More worried about if their staff is stealing rather than the actual public Every thing is very looooooong to do anything in the coop they need new systems. You put a Grievance in about a SM and yet they allow the same SM to rate your performance which goes on your record.

Co-op Response

4mo

Thank you for sharing your feedback. We are sorry to hear that you are feeling this way and we're concerned for your well-being. No colleague should feel disrespected, unsafe or unsupported at work, and the issues you describe around behaviour, staffing levels, safety and the handling of grievances are taken very seriously. We would really like to understand more so we can look into this properly. If you feel comfortable, please contact the BHD team for confidential support on 0330 606 1844 or bhd@coop.co.uk. You can also speak with your Operations Manager who can help escalate your concerns.

5.0

Jan 27, 2026

Good Company

Cashier

Recommend

CEO approval

Business Outlook

Pros

really good work life balance

Cons

there was not anything that i didnt like

Co-op Response

4mo

Thank you for taking the time to submit a review and for your fabulous five star rating. We're so pleased that you're happy with the work-life balance you have in your role.

3.0

Jan 27, 2026

Positive

Shop assistant

Recommend

CEO approval

Business Outlook

Pros

All good friendly managers. Very helpful

Cons

Horrible hours that I couldn’t change

Co-op Response

3mo

Thank you for your review and feedback. We're pleased to see that you had helpful managers in your store. We hope that you advised them of any change in your availability so that they could help you find a work pattern that was more suitable for you.

Viewing 217 - 219 of 6,244 Reviews

Jobs at Co-op

Leavesden Green, England

Co-op

Co-op reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Wouldn't recommend it.

Good Company

Positive

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