Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (659) , Customer Team Member (565) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 590 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 284 reviews)); "The people were great and kept you sane" ((in 268 reviews)); "Great colleagues and a rewarding job" ((in 254 reviews)); "Good benefits and that’s about it" ((in 170 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 364 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 291 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 187 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 88 reviews)); "Breaks were short and infrequent" ((in 54 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,251 total reviews)

Kate Allum

54% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,251 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,251 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews

3.0

Mar 17, 2025

Meh

Customer team member

Recommend

CEO approval

Business Outlook

Pros

Normally nice staff Stable job

Cons

Management has never been great Tend not to promote Customers There too often

Co-op Response

1y

Thank you for your review and feedback. We're sorry that you feel this way. Our customers are the reason why Co-op exists, and to see them listed as one of the negative aspects of the job doesn't align with our commitments to providing great service within our communities. We're sorry that you feel that there are no opportunities to progress and would recommend that you firstly speak to your manager about your career aspirations and together you can work out where your development areas might be. We also recommend that you visit the Development Hub SharePoint site and search for courses that may appeal to you. Finally, please visit the internal careers website and sign up for job alerts so that you can be among the first to hear of roles in your area.

1.0

Mar 12, 2025

Don't come here

Warehouse operative

Recommend

CEO approval

Business Outlook

Pros

Workers are nice - that really is the only pro

Cons

Bullying, Discrimination, favouritism, it's awful here

Co-op Response

1y

Thank you for sharing your feedback. At Co-op we have a zero tolerance approach to any form of bullying, discrimination, or harassment. If you feel that you’re being bullied, harassed, or discriminated against, it can sometimes be difficult to decide how you want to deal with it. It can help to talk this through with someone. We would always suggest that you speak to your line manager initially to talk things through or with another manager if you don’t feel comfortable. We have a free confidential colleague helpline that you can contact for advice, which is managed by Health Assured. They can be contacted on 0800 640 9088 or BHD@healthassured.co.uk.

2.0

Mar 12, 2025

Fine for uni side job

Retail sales assistant

Recommend

CEO approval

Business Outlook

Pros

Was flexible hours with uni

Cons

Was quite a hectic work environment

Co-op Response

1y

Thank you for your review and feedback. We're so pleased that we were able to provide you with a flexible work pattern while you studied.

Viewing 232 - 234 of 6,251 Reviews

Jobs at Co-op

Leavesden Green, England

Co-op

Co-op reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Meh

Don't come here

Fine for uni side job

Jobs at Co-op

Co-op reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at Co-op

Co-op reviews FAQs