Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (657) , Customer Team Member (565) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 605 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 290 reviews)); "The people were great and kept you sane" ((in 255 reviews)); "Great colleagues and a rewarding job" ((in 254 reviews)); "Good benefits and that’s about it" ((in 175 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 370 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 289 reviews)); "Some managers are awful and make you hate your job" ((in 191 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 88 reviews)); "Breaks were short and infrequent" ((in 53 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

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Co-op

Co-op reviews

3.7

66% would recommend to a friend

(6,245 total reviews)

Kate Allum

54% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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Disability

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Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,245 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews

4.0

Jan 24, 2026

Decent

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Nice company and ready meals for lunch

Cons

Customers were very occasionally mean

Co-op Response

3mo

Thank you for taking the time to submit a review. We're pleased that you enjoyed your time with us.

3.0

Jan 24, 2026

-

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

decent experience and healthy workplace

Cons

limited progression and not exciting

Co-op Response

5mo

Thank you for sharing your feedback and for your review. We appreciate the time you have taken to do this.

5.0

Jan 23, 2026

Nice

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great place to work, enjoyed massively

Cons

Minimal cons mostly good. Robberies occasionally

Co-op Response

4mo

Thank you for taking the time to submit a review and for your five star rating.

Viewing 235 - 237 of 6,245 Reviews

Jobs at Co-op

Leavesden Green, England

Wolverhampton, England

£13 - £13 /hr

(Employer provided)

View job

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Decent

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