Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (657) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 590 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 284 reviews)); "The people were great and kept you sane" ((in 268 reviews)); "Great colleagues and a rewarding job" ((in 254 reviews)); "Good benefits and that’s about it" ((in 170 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 364 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 291 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 187 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 88 reviews)); "Breaks were short and infrequent" ((in 54 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,250 total reviews)

Kate Allum

54% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,250 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,250 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews

5.0

Jan 19, 2026

review coop

Crew member

Recommend

CEO approval

Business Outlook

Pros

good service and team good to shop

Cons

can be better managed and cleaner

Co-op Response

4mo

Thank you for taking the time to submit a review and for your fabulous five star rating.

5.0

Jan 19, 2026

Good oay

Team leader

Recommend

CEO approval

Business Outlook

Pros

Good team and good pay

Cons

Overtime is good but worked constant long hours

Co-op Response

4mo

Thank you for taking the time to submit a review and for your fabulous five star rating. We're pleased that you were happy with your team and with your pay.

5.0

Jan 19, 2026

Stable, limited growth

Store manager

Recommend

CEO approval

Business Outlook

Pros

Pension Discount Stable Positive behaviours

Cons

Short staffed Pressure No opportunity to grow

Co-op Response

4mo

Thank you for taking the time to submit a review and for your fabulous five star rating. We're pleased to see that you were happy with your benefits like the 30% Co-op Colleague Member discount and matched pension contributions up to 10%.

Viewing 253 - 255 of 6,250 Reviews

Jobs at Co-op

Leavesden Green, England

Co-op

Co-op reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

review coop

Good oay

Stable, limited growth

Jobs at Co-op

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