Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (659) , Customer Team Member (565) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 590 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 284 reviews)); "The people were great and kept you sane" ((in 268 reviews)); "Great colleagues and a rewarding job" ((in 254 reviews)); "Good benefits and that’s about it" ((in 170 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 364 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 291 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 187 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 88 reviews)); "Breaks were short and infrequent" ((in 54 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,251 total reviews)

Kate Allum

54% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,251 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,251 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews

5.0

Jan 19, 2026

Stable, limited growth

Store manager

Recommend

CEO approval

Business Outlook

Pros

Pension Discount Stable Positive behaviours

Cons

Short staffed Pressure No opportunity to grow

Co-op Response

4mo

Thank you for taking the time to submit a review and for your fabulous five star rating. We're pleased to see that you were happy with your benefits like the 30% Co-op Colleague Member discount and matched pension contributions up to 10%.

4.0

Jan 19, 2026

Comprehensive training and support

Funeral director

Recommend

CEO approval

Business Outlook

Pros

Supportive colleagues and warm friendly working environment.

Cons

Lots and lots of E learning and policies to get through. Online training not as engaging as in person.

Co-op Response

3mo

Thank you for your review, feedback, and rating. We're so pleased to see that you are working with supportive and friendly colleagues. We understand your frustration with completing mandatory training through the e-learning modules. These courses help us to provide a consistent approach to how we deliver our training and there is a balance between on-line and in-person training. We will pass on your feedback, but in the meantime, you are always free to reach out to your colleagues and manager for any support.

4.0

Jan 19, 2026

Decent Job

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

- benefits such as discounts and vouchers - there is employee of the month to motivate employees - team/family like environment - can be a varied role - decent training - good morals and values within

Cons

- Not a lot of opportunity to grow internally - can have high responsibility compared to other retail jobs - boring at times

Co-op Response

3mo

We're really pleased to see that you were happy within your store team and you enjoyed the benefits that Co-op had to offer, such as our 30% colleague member discount. We hope that you had a conversation with your manager about your career aspirations and checked our internal careers website for opportunities to progress before leaving us. We have a wide range of roles across varied business areas, not just retail. Please visit jobs.coop.co.uk to see what's available now.

Viewing 256 - 258 of 6,251 Reviews

Jobs at Co-op

Leavesden Green, England

Co-op

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Company ratings over time

Ratings by demographic groups

Reviews by job title

Stable, limited growth

Comprehensive training and support

Decent Job

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