Co-op reviews

Thank you for taking the time to share your feedback and for your review. We’re pleased to hear you found plenty of work available, felt supported by friendly colleagues, and appreciated the colleague member discount, progression opportunities and inclusive culture across our stores. We also appreciate your reflections on some of the challenges you experienced. As a convenience retailer, our opening hours are designed to meet the needs of the communities we serve, and this naturally means a mix of early starts and late finishes. These shift patterns can be a core part of the role and are clearly communicated during recruitment from advert to interview. Rotas are produced at least three weeks in advance to give colleagues visibility of upcoming shifts and the opportunity to review and plan their time accordingly, and we’re always looking at ways to support better balance where we can. Your comments about teamwork, fairness and the importance of visible leadership are valuable, and we take them seriously. No colleague should feel unsupported, and effective collaboration is essential in delivering great service to our customers. We’ll ensure your feedback is shared with the relevant teams so we can continue improving the experience for both colleagues and customers. Thank you again for your contribution during your time with us, and we wish you all the best in your future career.

Thank you for your review and feedback. We're pleased to see that your role provided you with the flexibility you required and that you enjoyed the interactions you had with your colleagues and your customers. We're sorry to hear that you felt there were safety concerns and we hope that you raised these at the time so we could address your concerns.