Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (659) , Customer Team Member (565) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 590 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 284 reviews)); "The people were great and kept you sane" ((in 268 reviews)); "Great colleagues and a rewarding job" ((in 254 reviews)); "Good benefits and that’s about it" ((in 170 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 364 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 291 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 187 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 88 reviews)); "Breaks were short and infrequent" ((in 54 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

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Co-op

Co-op reviews

3.7

66% would recommend to a friend

(6,251 total reviews)

Kate Allum

54% approve of CEO

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,251 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

5.0

Jan 18, 2026

Gairloch

Team leader

Recommend

CEO approval

Business Outlook

Pros

Great team to work with

Cons

Took longer to learn things

Co-op Response

4mo

Thank you for taking the time to submit a review and for your fabulous five star rating. We hope that you raised your concerns with your manager so that they can support with learning at your pace.

5.0

Jan 18, 2026

Good placeholder

Customer team member (ctm)

Recommend

CEO approval

Business Outlook

Pros

Pays the bills, Customer facing Conflict and Human Management

Cons

none i can think of

Co-op Response

4mo

Thank you for taking the time to submit a review and for your fabulous five star rating.

5.0

Jan 16, 2026

Good Staff

Customer team member

Recommend

CEO approval

Business Outlook

Pros

Flexible working hours for students — help accommodate you during studies

Cons

Can sometimes be tedious - same tasks everyday Sometimes can be understaffed during busy days - making the work harder and more stressful

Co-op Response

4mo

Thank you for taking the time to share your feedback and for your fantastic five star review. We're pleased to see that we were able to support you through your studies. If you have any concerns about workload or staffing in your store, please raise with your store manager.

Viewing 262 - 264 of 6,251 Reviews

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Leavesden Green, England

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Good placeholder

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