Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (702) , Customer Team Member (CTM) (656) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (80) , Sales Associate (79) , Team Member (78) , Retail Assistant (75) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 601 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 276 reviews)); "Great people and place to work" ((in 258 reviews)); "Great colleagues and discount of products" ((in 257 reviews)); "Good Benefits for pensions and flexibility" ((in 171 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 368 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 289 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 186 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 93 reviews)); "Breaks were short and infrequent" ((in 53 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

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Co-op

Co-op reviews

3.7

66% would recommend to a friend

(6,230 total reviews)

Kate Allum

Not enough data to show CEO approval

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,230 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

4.0

Jun 2, 2026

Retail experience with no notable issues

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Standard retail company customer team member

Cons

Nothing too much in particular

Co-op Response

Thank you for taking the time to submit your review and feedback, we really appreciate it.

5.0

Jun 1, 2026

Friendly atmosphere but late hours didn't work for me

Shelf stacker

Recommend

CEO approval

Business Outlook

Pros

Nice people easy going atmosphere

Cons

Hours didn’t suit me too many late nightz

Co-op Response

Thank you for your feedback, it’s great to hear you enjoyed the friendly and easy-going atmosphere. We appreciate your comments on working hours, and we hope that you discussed any concerns about your working pattern with your manager at the time you were working with us.

1.0

May 31, 2026

Toxic environment with stress and mismanagement

Customer team member (ctm)

Recommend

CEO approval

Business Outlook

Pros

None. None at all honestly.

Cons

Too much stress, mismanagement, and lack of regard for safety.

Co-op Response

We're sorry that you feel this way and we hope that you spoke to your manager about your concerns when you were working with us. If there are any issues that you feel we should know about, in particular any concerns with safety, then please use the former colleague contact form at colleagues.coop.co.uk/contacts

Viewing 25 - 27 of 6,230 Reviews

Jobs at Co-op

Vereinigtes Königreich

Vereinigtes Königreich

£14 - £14 /hr

(Employer provided)

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Retail experience with no notable issues

Friendly atmosphere but late hours didn't work for me

Toxic environment with stress and mismanagement

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