Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (659) , Customer Team Member (565) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 582 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 293 reviews)); "Great people and place to work" ((in 269 reviews)); "Great team manager and colleagues" ((in 263 reviews)); "Good benefits and that’s about it" ((in 174 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 368 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 282 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 190 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 92 reviews)); "Breaks were short and infrequent" ((in 56 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,253 total reviews)

Kate Allum

54% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,253 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,253 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews

3.0

Sep 6, 2024

Hard work

Store manager

Recommend

CEO approval

Business Outlook

Pros

Pay is okay Bonuses are very difficult to achieve

Cons

Hard work Lots of moving stock from one place to another - seems like a never ending battle of promo changes etc Lack of support from field/ senior team

Co-op Response

1y

Thank you for your review. Please speak up if you feel that you are not getting the support you need from your manager or senior team. If you feel that you cannot speak to your manager, please discuss either with another manager in the business or use our internal anonymous feedback channels, such as Talkback to highlight your concerns.

1.0

Aug 30, 2024

Treated like crap by Payroll and manager

Store colleague

Recommend

CEO approval

Business Outlook

Pros

Customers, other staff accept accept the manager Neil Alan

Cons

Company refused to phone HMRC to resolve tax code, not policy despite HMRC stating that was the resolution, relayed request to call repeatedly iver three months, ignored by head office and store manager. Quit after three months, losing £800 pay to emergency tax.

Co-op Response

1y

Thank you for your review and feedback. While we cannot comment to your personal experience, you can find out more about your responsibilities when it comes to updating HMRC about your circumstances at https://www.gov.uk/tax-codes/emergency-tax-codes. If you would like to share more information about your concerns, you can contact us by using the former colleague contact form at https://colleagues.coop.co.uk/contacts

4.0

Aug 26, 2024

Life balance

Store manager

Recommend

CEO approval

Business Outlook

Pros

Good life balance allowing me to spend some time with my family

Cons

Overtime not paid and on a 39 hours contract this means that when I work 45 or 50, I only get my contract hours

Co-op Response

1y

Thank you for your feedback and review. We're glad that you have a good work-life balance. For you to maintain this, we recommend that you speak with your operations manager about any additional hours you are working.

Viewing 271 - 273 of 6,253 Reviews

Jobs at Co-op

Vereinigtes Königreich

Co-op

Co-op reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Hard work

Treated like crap by Payroll and manager

Life balance

Jobs at Co-op

Co-op reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at Co-op

Co-op reviews FAQs