Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (659) , Customer Team Member (565) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 582 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 293 reviews)); "Great people and place to work" ((in 269 reviews)); "Great team manager and colleagues" ((in 263 reviews)); "Good benefits and that’s about it" ((in 174 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 368 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 282 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 190 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 92 reviews)); "Breaks were short and infrequent" ((in 56 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,253 total reviews)

Kate Allum

54% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,253 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,253 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews

5.0

Aug 25, 2024

Fun to work for, decent pay. friendly co-workers

Team member

Recommend

CEO approval

Business Outlook

Pros

I'll do this in a point system. * Provided decent training in preparation for role * Helpful co-workers * Decent pay, as well as access to a union early on * Allowed to be yourself at work

Cons

* Tech can be faulty at times * Limited room to work behind tills

Co-op Response

1y

Thank you for your 5 star review and balanced feedback. Some great advice here for our store managers too.

5.0

Aug 24, 2024

A good place to be

Team leader

Recommend

CEO approval

Business Outlook

Pros

A positive company culture that has many opportunities for development. A good, competitive pay for staff and good benefits too.

Cons

Sometimes staff can be promoted prematurely due to the companies positive nature when it comes to development

Co-op Response

1y

Thank you for your 5 star review and thoughtful feedback. If you have any suggestions or feedback that you think would help highlight the concerns you've made here, please let your manager or operations manager know. You can also share feedback using Talkback.

4.0

Aug 14, 2024

Great for Progression

Store manager

Recommend

CEO approval

Business Outlook

Pros

Excellent progression pathways within the company, and great pay if you're willing to put the work in.

Cons

Really hard graft with minimal staff. The store colleague hours are always the first thing to go when cuts are needed, yet standards are always expected to remain, therefore it falls on salaried colleagues to put the hours in.

Co-op Response

1y

Thank you for your review and feedback. Stores have set operational hours and these are set dependant on a number of factors which balance operational needs versus commercial factors. No colleague should be working more than their contracted hours in order to meet standards and we advise store managers to discuss concerns with their operations manager. We're pleased that you recognise that there are progression routes within the organisation. We'd like to add that there are many opportunities to progress and not just in our stores. We have a varied and diverse business with opportunities in logistics, funeralcare, legal services, insurance and many more business areas including support centre and field based roles.

Viewing 274 - 276 of 6,253 Reviews

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Fun to work for, decent pay. friendly co-workers

A good place to be

Great for Progression

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