Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (659) , Customer Team Member (565) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 582 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 293 reviews)); "Great people and place to work" ((in 269 reviews)); "Great team manager and colleagues" ((in 263 reviews)); "Good benefits and that’s about it" ((in 174 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 368 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 282 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 190 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 92 reviews)); "Breaks were short and infrequent" ((in 56 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,254 total reviews)

Kate Allum

54% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,254 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,254 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews

1.0

Aug 13, 2024

Fine

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The people were great and kept you sane

Cons

Worst work environment i’ve worked at

Co-op Response

1y

We're sorry that you feel this way. Did you share your concerns about your workplace with your manager at the time?

1.0

Aug 11, 2024

Fun, long hours, unsociable

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Fun, friendly, fast paced, busy

Cons

Long hours, late nights, rude customers

Co-op Response

1y

Thank you for your review and feedback. We're pleased to see that you enjoyed working with your team and the fast-paced nature of our convenience stores. Part of working in convenience retail is being open and available for when our customers need us, that can mean working late nights and weekends.

1.0

Aug 10, 2024

Don’t work for them!

Senior lawyer

Recommend

CEO approval

Business Outlook

Pros

Absolutely awful place to work

Cons

Terrible place to work. Very cliquey. Far too many matters in your name. Poor IT, poor training.

Co-op Response

1y

We're sorry that you feel this way. We hope that you spoke up about any concerns when you worked with us.

Viewing 277 - 279 of 6,254 Reviews

Jobs at Co-op

Vereinigtes Königreich

Co-op

Co-op reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Fine

Fun, long hours, unsociable

Don’t work for them!

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