Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (659) , Customer Team Member (565) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 582 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 293 reviews)); "Great people and place to work" ((in 269 reviews)); "Great team manager and colleagues" ((in 263 reviews)); "Good benefits and that’s about it" ((in 174 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 368 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 282 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 190 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 92 reviews)); "Breaks were short and infrequent" ((in 56 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,255 total reviews)

Kate Allum

54% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,255 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,255 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews

3.0

Jul 17, 2024

Not worth it

Store associate

Recommend

CEO approval

Business Outlook

Pros

pay is reasonable, and lots of hours available.

Cons

store in unsafe location, neighbourhoods are rough lots of petty theft, company doesnt care

Co-op Response

1y

Thank you for your review and feedback. We're pleased to see that you're happy with your pay and hours of work. We continue to invest in technology and resources to improve the safety and well-being of our colleagues in store. Our store managers are asked to report any incidents both internally and the police if required. This helps us to identify areas that need support the most.

2.0

Jun 30, 2024

Senior leaders don't like people smarter than them

Project manager

Recommend

CEO approval

Business Outlook

Pros

Value at corporate level Team working Sense of purpose

Cons

Too many big egos and they don't listen No direction No understanding of diversity

Co-op Response

1y

Thank you for your review and feedback. We're pleased to hear that you felt a connection with our purpose and worked within a great team. We believe that a fair and inclusive world is one where people respect and celebrate their differences, where everyone feels a sense of belonging and is given a fair and equal chance to fulfil their potential. We're sorry that you feel that this wasn't reflected within some of the leadership teams. We hope that you took the opportunity to voice your concerns either directly or through our various anonymous feedback channels so that we could hear and act up on your comments.

4.0

Jun 7, 2024

Great place to work, depends on the staff

Customer team member (ctm)

Recommend

CEO approval

Business Outlook

Pros

felt respected and trusted to do more advanced tasks.

Cons

some customers can be rude.

Co-op Response

2y

Thank you for your review and feedback.

Viewing 280 - 282 of 6,255 Reviews

Jobs at Co-op

Vereinigtes Königreich

Co-op

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Company ratings over time

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Not worth it

Senior leaders don't like people smarter than them

Great place to work, depends on the staff

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