Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (659) , Customer Team Member (565) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 598 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 286 reviews)); "Great people and place to work" ((in 265 reviews)); "Great colleagues and a rewarding job" ((in 258 reviews)); "good benefits and school prgrams" ((in 167 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 365 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 278 reviews)); "Some managers are awful and make you hate your job" ((in 193 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 85 reviews)); "Breaks were short and infrequent" ((in 52 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,254 total reviews)

Kate Allum

54% approve of CEO

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,254 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

1.0

Jan 25, 2024

Coop

Store manager

Recommend

CEO approval

Business Outlook

Pros

staff discount doubles sometimes during year

Cons

long hours, area manager are racist and only promote their own kind, act like they own stakes when they don’t just gotta let them know your educated and know the system and prosecute if necessary

Co-op Response

2y

Thank you for your feedback. You've made some very serious allegations but we're unable to investigate without further information. Please get in touch by use of the former colleague form at this address https://colleagues.coop.co.uk/contacts or alternatively contact our confidential colleague helpline which is managed by Health Assured that you can contact on 0800 640 9088 or BHD@healthassured.co.uk.

1.0

Jan 18, 2024

Terrible employer - does not care about employees or clients

Funeral arranger

Recommend

CEO approval

Business Outlook

Pros

Meeting families, helping take the stress away a little, Great team colleagues who care about the loved ones in our care. A great, worthwhile job.

Cons

All about the £££ Do not care about complaints Unreasonable requests - we are told not to book funerals between 11-2 and offer 9am, 10am, 3-4:30pm so they can squeeze 3 funerals in a day. Families should be able to choose the day and time not be lied and dictated to. Bullying mentality. Impossible work loads. So desperate for staff they will employ anyone who can breathe whether suitable for the role or not. No managerial support, Blame culture. Spend £1000’s advertising supporting MH issues, diversity, inclusion and all a smoke screen. No pay rises/bonuses Minimal chance of promotion. Management a joke - don’t answer phone calls or emails

Co-op Response

2y

We're very sorry you're feeling this way, client satisfaction is our utmost priority. Here at the Co-op we have a zero-tolerance approach to any form of bullying, harassment or discrimination, we take this matters very seriously, if you don’t feel comfortable discussing this matters with your line manager (or with another manager), please contact the bullying and harassment helpline, it’s completely confidential and you can find it on the Co-op colleagues site https://colleagues.coop.co.uk/bullying-policy

1.0

Jan 15, 2024

NA

Team leader

Recommend

CEO approval

Business Outlook

Pros

The breaks at the co op

Cons

The management, shifts, and organisation

Co-op Response

2y

Thank you for submitting a review.

Viewing 289 - 291 of 6,254 Reviews

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Vereinigtes Königreich

Co-op

Co-op reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Coop

Terrible employer - does not care about employees or clients

NA

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