Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (659) , Customer Team Member (565) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 599 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 286 reviews)); "The people were great and kept you sane" ((in 260 reviews)); "Great colleagues and a rewarding job" ((in 257 reviews)); "Good benefits and that’s about it" ((in 165 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 371 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 287 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 193 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 95 reviews)); "Breaks were short and infrequent" ((in 54 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,252 total reviews)

Kate Allum

54% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,252 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,252 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews

5.0

Jan 3, 2026

It is good

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

30% discount on coop products

Cons

Some locations might be heavy on crime

Co-op Response

5mo

Thank you for leaving your review and fantastic five star rating. We're pleased to see that you enjoyed the use of Co-op's 30% colleague member discount.

5.0

Jan 3, 2026

Good place to work

Team leader

Recommend

CEO approval

Business Outlook

Pros

Good place to work. Good pay. Flexibility.

Cons

Nothing really to say, it is retail.

Co-op Response

5mo

Thank you for leaving your review and fantastic five star rating. We're so pleased to see that you enjoy your work environment, pay and have a role that is flexible around you.

5.0

Jan 1, 2026

Excellent

Undergraduate ethics%2c sustainability%2c policy coordinatorr

Recommend

CEO approval

Business Outlook

Pros

Wonderful employer, great graduate scheme

Cons

No cons - loved my placement there.

Co-op Response

5mo

Thank you for leaving your review and fantastic five star rating. We're thrilled to see that you enjoyed your time with us.

Viewing 292 - 294 of 6,252 Reviews

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