Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (659) , Customer Team Member (565) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 603 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 291 reviews)); "Great colleagues and discount of products" ((in 271 reviews)); "Great people and place to work" ((in 265 reviews)); "good benefits and school prgrams" ((in 176 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 362 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 284 reviews)); "Some managers are awful and make you hate your job" ((in 199 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 95 reviews)); "Breaks were short and infrequent" ((in 50 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,252 total reviews)

Kate Allum

54% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,252 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,252 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews

5.0

Jan 1, 2026

-

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good work environment, nice staff

Cons

not a lot of cons to highlight

Co-op Response

5mo

Thank you for leaving your review and fantastic five star rating.

1.0

Dec 31, 2025

Did not enjoy

Financial analyst

Recommend

CEO approval

Business Outlook

Pros

1 day in the office

Cons

Poor management Expect you to work 60hr a week

Co-op Response

5mo

Thank you for sharing your feedback. We’re glad to hear you’ve appreciated the flexibility of working arrangements. We’re concerned by your comment about being expected to work 60 hours a week, as this isn’t something the business asks of colleagues. If workload feels unmanageable, we encourage raising this through the appropriate internal channels so it can be reviewed and addressed.

1.0

Dec 30, 2025

More concerned about PR than staff welfare.

Customer team member (ctm)

Recommend

CEO approval

Business Outlook

Pros

All in all it's a good company to work for, the store on hartington road in dronfield was really nice, which is where I spent most of my employment with co-op. The team there was lovely and we all got on well.

Cons

The co-op will make sure that their public image is their top priority rather than the welfare of an employee, and God forbid someone chooses to make allegations and use those to smear dirt on the co-op. You'll be out the door without so much as a goodbye before you even wake up the next morning. Also, if you do decide to leave the co-op on good circumstances but due to unfortunate events, don't plan on returning as they will flat out ignore your applications no matter what area you try to apply in. Not even an interview nor past consideration, you'll be denied within the first few days of the application being submitted. All for their public image even if you have done nothing wrong and had to leave due to extenuating circumstances.

Co-op Response

5mo

Thank you for sharing your experience and for highlighting the positives about your time with the team in Dronfield. We’re sorry to hear you feel disappointed about the process of returning. Many former colleagues do successfully rejoin us, and we value the experience they bring. There are situations where re-employment isn’t possible, but these decisions are based on individual circumstances rather than a blanket approach. If you’d like clarity on your own situation, the best route is to contact our recruitment or HR team directly. Thank you again for taking the time to share your perspective.

Viewing 295 - 297 of 6,252 Reviews

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Co-op

Co-op reviews

Company ratings over time

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Reviews by job title

-

Did not enjoy

More concerned about PR than staff welfare.

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