Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (659) , Customer Team Member (565) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 598 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 286 reviews)); "Great people and place to work" ((in 265 reviews)); "Great colleagues and a rewarding job" ((in 258 reviews)); "good benefits and school prgrams" ((in 167 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 365 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 278 reviews)); "Some managers are awful and make you hate your job" ((in 193 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 85 reviews)); "Breaks were short and infrequent" ((in 52 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

Co-op reviews

3.7

66% would recommend to a friend

(6,254 total reviews)

Kate Allum

54% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,254 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,254 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

6K reviews

3.0

Nov 30, 2023

Finance Admin

Finance administrator

Recommend

CEO approval

Business Outlook

Pros

Hybrid working with flexible timings

Cons

Poor work culture with poor management

4.0

Nov 5, 2023

Coop

Manager

Recommend

CEO approval

Business Outlook

Pros

Excellent benefits Good pay Small head count Compassionate company

Cons

Short staffed Heavy workload Can be long hours

2.0

Oct 8, 2023

It’s alright

Team leader

Recommend

CEO approval

Business Outlook

Pros

If you land in the right team, with the right manager it can be the best place to work. Pay is good, used to be amazing but still higher than most places. They have some good deals and incentives for employees.

Cons

If you become a manager your work life balance is thrown out of the window, there is so much unpaid overtime. Due to the price of the stock at normal price, it isn’t much better with the 10% discount

Co-op Response

2y

Thank you for your review and your feedback. Our frontline store colleagues received a 10% pay increase in April of this year and the colleague member discount is currently 30% off. Please do speak to your manager about your work patterns, nobody should be working unpaid shifts or overtime.

Viewing 295 - 297 of 6,254 Reviews

Jobs at Co-op

Vereinigtes Königreich

Edinburgh, Schottland

Co-op

Co-op reviews

Company ratings over time

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Reviews by job title

Finance Admin

Coop

It’s alright

Jobs at Co-op

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