Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Concentrix

      Engaged Employer

      Concentrix Inbound Call Agent reviews

      4.9

      98% would recommend to a friend

      (10 total reviews)
      avatar

      Chris Caldwell

      99% approve of CEO

      97% positive business outlook

      Ratings by demographic groups

      Reviews by job title

      10 reviews
      2.0
      Oct 28, 2022

      Unorganized Management

      Inbound call center agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Provided tools and paid training, easy money for entry-level positions, promote from within.

      Cons

      No work/life balance as shifts are bid, so if you're lucky you'll get your shift of choice every certain timeframe Many contradictories. Management is all over the place, everyone tried to imply the "rules" but no communications between them.

      avatar
      Concentrix Response
      3y
      Hello, thanks for great feedback! We share all of our reviews with our leadership teams each month to consider what is needed to further our fanatical career experience, so please know that your voice makes a difference. Thank you!
      1.0
      Sep 27, 2021

      Awful on so many levels.

      Inbound call center representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      No redeeming features whatsoever. Handing in notice

      Cons

      Bad training. Lack of support Overbearing managers. Micro managed in the most draconian manner. Floor manager a braying overbearing power-crazed despot. Horrible atmosphere. Constant revolving door of staff. Unable to get any time off. Shift patterns unreasonable and hours that must contravene working time directive. Pay OFTEN SHORT.

      Viewing 7 - 9 of 10 Reviews
      Related searches: Concentrix Inbound Call Agent jobs | Concentrix Inbound Call Agent salaries | Concentrix benefits | Concentrix interviews
      Concentrix reviewsConcentrix Inbound Call Agent reviews

      Glassdoor has 57,453 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.