Is Concentrix a good company to work for as a Operations Analyst?

Operations Analyst professionals working at Concentrix have rated their employer with 3.4 out of 5 stars in 39 Glassdoor reviews. This is a lower than average score with the overall rating of Concentrix employees being 3.9 out of 5 stars. Search open Operations Analyst Jobs at Concentrix now and start preparing for your job interview by browsing frequently asked Operations Analyst interview questions at Concentrix .

Does Concentrix pay Operations Analyst employees well?

Operations Analyst professionals rate their compensation and benefits at Concentrix with 3.4 out of 5 stars based on 39 anonymously submitted employee reviews. This is 5.7% worse than the company average rating for salary and benefits. Find out more about Operations Analyst salaries at Concentrix.

How happy are Operations Analyst professionals working at Concentrix?

63% of Operations Analyst employees at Concentrix would recommend their employer to a friend. This rating has decreased by 27% in the past 12 months. Operations Analyst professionals have also rated Concentrix with a 3.0 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.5 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5506) , Team Leader (1843) , Agente De Atendimento (1637) , Customer Service Advisor (1430) , Customer Service Representative (CSR) (1290) , Advisor (961) , Customer Service Agent (742) , Customer Service (644) , Technical Support Engineer (643) , Technical Support (622) , Operations Manager (588) , Content Moderator (553) , Assistant Manager (538) , Customer Advisor (432) , Sales Advisor (405)

What are the pros of working at Concentrix according to real employee reviews?

""Work from home module is good for today’s life style"" ((in 1254 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1143 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1106 reviews)); "Offer good benefits and HR is very nice and they are most of the time people focused." ((in 906 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 846 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2962 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2071 reviews)); "Very demanding and low very low pay" ((in 1232 reviews)); "Extended working hours" ((in 332 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 328 reviews))

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Concentrix

Concentrix Operations Analyst reviews

3.4

63% would recommend to a friend

(39 total reviews)

Chris Caldwell

64% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (39 reviews)

Ratings by demographic groups

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Operations Analyst employees have rated Concentrix with 3.4 out of 5 stars, based on 39 company reviews on Glassdoor. This indicates that most Operations Analyst professionals have a good working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by Operations Analyst professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

39 reviews

5.0

May 3, 2023

Good

Operations analyst

Recommend

CEO approval

Business Outlook

Pros

Good company to work at

Cons

None as such good company

5.0

Feb 4, 2023

Concentrix organization

Operation analyst

Recommend

CEO approval

Business Outlook

Pros

L&D sessions and working culture

Cons

This company is wao and haven't observed any problem

Concentrix Response

Your review is appreciated, as is all the hard work you put in everyday to make Concentrix better. Thank you!

4.0

Aug 8, 2022

Good place to work

Operations analyst

Recommend

CEO approval

Business Outlook

Pros

Environment and supportive staff, canteen ,infra,job security

Cons

Growth is slow in concentrix

Viewing 25 - 27 of 39 Reviews

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Concentrix Operations Analyst reviews

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