Is Concentrix a good company to work for as a Operations Representative?

Operations Representative professionals working at Concentrix have rated their employer with 4.1 out of 5 stars in 323 Glassdoor reviews. This is a higher than average score with the overall rating of Concentrix employees being 3.9 out of 5 stars. Search open Operations Representative Jobs at Concentrix now and start preparing for your job interview by browsing frequently asked Operations Representative interview questions at Concentrix .

Does Concentrix pay Operations Representative employees well?

Operations Representative professionals rate their compensation and benefits at Concentrix with 3.9 out of 5 stars based on 323 anonymously submitted employee reviews. This is 8% better than the company average rating for salary and benefits. Find out more about Operations Representative salaries at Concentrix.

How happy are Operations Representative professionals working at Concentrix?

87% of Operations Representative employees at Concentrix would recommend their employer to a friend. This rating has increased by 8% in the past 12 months. Operations Representative professionals have also rated Concentrix with a 3.8 rating for work-life-balance, 4.3 rating for diversity and inclusion, 4.2 rating for culture and values and 4.1 rating for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5506) , Team Leader (1841) , Agente De Atendimento (1637) , Customer Service Advisor (1430) , Customer Service Representative (CSR) (1290) , Advisor (961) , Customer Service Agent (742) , Customer Service (643) , Technical Support Engineer (643) , Technical Support (622) , Operations Manager (588) , Content Moderator (553) , Assistant Manager (538) , Customer Advisor (431) , Sales Advisor (405)

What are the pros of working at Concentrix according to real employee reviews?

""Work from home module is good for today’s life style"" ((in 1267 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1157 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1121 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 910 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 853 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2968 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2044 reviews)); "Very demanding and low very low pay" ((in 1218 reviews)); "Bad Managers to work with" ((in 519 reviews)); "Extended working hours" ((in 335 reviews))

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Concentrix

Concentrix Operations Representative reviews

4.1

87% would recommend to a friend

(323 total reviews)

Chris Caldwell

94% approve of CEO

87% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Culture & values

4.1

Career opportunities

4.0

Senior management

3.9

Compensation and benefits

3.8

Work/Life balance

Representative Operations employees have rated Concentrix with 4.1 out of 5 stars, based on 323 company reviews on Glassdoor. This indicates that most Representative Operations professionals have an excellent working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by Representative Operations professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

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Reviews by job title

323 reviews

4.0

Mar 2, 2026

About company

Operation representative

Recommend

CEO approval

Business Outlook

Pros

It is good company for freshers they provide lot of opportunities

Cons

Till now I didn't get any bad experience

4.0

Feb 3, 2026

Experience as an Operations Representative at Concentrix

Operations representative

Recommend

CEO approval

Business Outlook

Pros

Good environment and simple process for joining the company.

Cons

Work load gets heavy at the end of year, like from November to January work load is quite hectic.

Concentrix Response

1mo

Thank you for your wonderful feedback and for being a part of our team. We truly value the contributions you made during your time with us. It’s always a pleasure to hear from former game-changers like you, and we hope our paths cross again in the future.

1.0

Jan 24, 2026

Experience at concentrix

Operations representative

Recommend

CEO approval

Business Outlook

Pros

Nothing is great here just a bunch of lies

Cons

no fixed shift management is broken do not know anything Peers are extremely non-competent Salary is less than a daily labour Toxic work environment everyone pretends to like the other guy but subtly hate him/her

Concentrix Response

1mo

We’re disappointed your time at Concentrix wasn’t everything you hoped it would be. We wish we could have tackled your concerns while you were still with us. But you know what? We still appreciate your honest feedback. Maybe our paths will cross again in the future, and we can give it another shot!

Viewing 16 - 18 of 323 Reviews

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Concentrix Operations Representative reviews

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