Is Concentrix a good company to work for as a Advisor II, Technical Support?

Advisor II, Technical Support professionals working at Concentrix have rated their employer with 4.0 out of 5 stars in 2,929 Glassdoor reviews. This is a higher than average score with the overall rating of Concentrix employees being 3.9 out of 5 stars. Search open Advisor II, Technical Support Jobs at Concentrix now and start preparing for your job interview by browsing frequently asked Advisor II, Technical Support interview questions at Concentrix .

Does Concentrix pay Advisor II, Technical Support employees well?

Advisor II, Technical Support professionals rate their compensation and benefits at Concentrix with 3.8 out of 5 stars based on 2,929 anonymously submitted employee reviews. This is 5.4% better than the company average rating for salary and benefits. Find out more about Advisor II, Technical Support salaries at Concentrix.

How happy are Advisor II, Technical Support professionals working at Concentrix?

83% of Advisor II, Technical Support employees at Concentrix would recommend their employer to a friend. This rating has increased by 1% in the past 12 months. Advisor II, Technical Support professionals have also rated Concentrix with a 3.8 rating for work-life-balance, 4.3 rating for diversity and inclusion, 4.1 rating for culture and values and 4.1 rating for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5503) , Team Leader (1839) , Agente De Atendimento (1637) , Customer Service Advisor (1429) , Customer Service Representative (CSR) (1290) , Advisor (960) , Customer Service Agent (742) , Customer Service (643) , Technical Support Engineer (642) , Technical Support (622) , Operations Manager (588) , Content Moderator (553) , Assistant Manager (537) , Customer Advisor (431) , Sales Advisor (404)

What are the pros of working at Concentrix according to real employee reviews?

"it is good for work from home" ((in 1256 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1117 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1114 reviews)); "Offer good benefits and HR is very nice and they are most of the time people focused." ((in 907 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 852 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2962 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2049 reviews)); "Very demanding and low very low pay" ((in 1233 reviews)); "Extended working hours" ((in 336 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 316 reviews))

Concentrix Advisor II, Technical Support reviews

4.0

83% would recommend to a friend

(2,929 total reviews)

Chris Caldwell

90% approve of CEO

78% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,929 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Advisor II, Technical Support employees have rated Concentrix with 4.0 out of 5 stars, based on 2,929 company reviews on Glassdoor. This indicates that most Advisor II, Technical Support professionals have a good working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by Advisor II, Technical Support professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

3K reviews

5.0

Jun 29, 2026

Supportive environment with room for workload improvement

Advisor

Recommend

CEO approval

Business Outlook

Pros

A supportive and inclusive workplace where leaders promote open communication and maintain a zero tolerance policy toward toxic workplace behavior.

Cons

There are occasional challenges with workload and communication, but management is receptive to feedback and continuously works to improve the workplace.

3.0

Jun 24, 2026

Great start for freshers, but shift issues persist

Advisor

Recommend

CEO approval

Business Outlook

Pros

Good company for fresher to dtart the career. Structured training before handling.

Cons

Shift timings and there is only one way cab facility also there is no proper food in the cafeteria.

5.0

Jun 24, 2026

N/A

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

* Friendly and supportive staff. * Good communication and clear instructions. * Professional working environment. * Opportunities to learn and grow. * Efficient service and quick response times.

Cons

No major concerns at this time, but continued improvement in communication and training opportunities would be appreciated.

Concentrix Response

6d

Obrigado pela sua avaliação! Agradecemos o tempo que você dedicou para compartilhar sua experiência e esperamos que você sempre se sinta à vontade para entrar em contato conosco novamente.

Viewing 1 - 3 of 2,929 Reviews

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Concentrix Advisor II, Technical Support reviews

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Supportive environment with room for workload improvement

Great start for freshers, but shift issues persist

N/A

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