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      Concentrix

      Engaged Employer

      Concentrix Customer Service/Technical Support reviews

      3.3

      42% would recommend to a friend

      (10 total reviews)
      avatar

      Chris Caldwell

      87% approve of CEO

      8% positive business outlook

      Ratings by category

      3.5

      Culture & values

      3.5

      Career opportunities

      3.0

      Diversity & inclusion

      3.0

      Compensation and benefits

      2.6

      Senior management

      2.4

      Work/Life balance

      Ratings by demographic groups

      Reviews by job title

      10 reviews
      3.0
      Jan 26, 2026

      bad management normal working hours

      Customer service/technical support
      Recommend
      CEO approval
      Business Outlook

      Pros

      good pay tech issue resolution knowladge

      Cons

      bad and toxic management bad working hours salary issues

      avatar
      Concentrix Response
      1mo
      That’s the opposite experience we want our game changers to have. We’re dissapointed to hear about your concerns with your management team. We hold game-changers to high standards when it comes to how we treat each other and our leadership teams are no exception. Thanks for taking the time to speak your mind. It really does help us improve.
      3.0
      Sep 14, 2025

      technical support at comcast

      Technical support/customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Healthcare package Flexibility Salary updates

      Cons

      Transportation System and it's drivers attitude they let them work shifts for 24 hours without breaks the rule is not really technical support there is sales which is irrelevant instead of improving employee technical skills they let them focus on sales

      Viewing 1 - 3 of 10 Reviews
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