Is Concentrix a good company to work for as a Senior Representative Operations?

Senior Representative Operations professionals working at Concentrix have rated their employer with 4.4 out of 5 stars in 548 Glassdoor reviews. This is a higher than average score with the overall rating of Concentrix employees being 3.9 out of 5 stars. Search open Senior Representative Operations Jobs at Concentrix now and start preparing for your job interview by browsing frequently asked Senior Representative Operations interview questions at Concentrix .

Does Concentrix pay Senior Representative Operations employees well?

Senior Representative Operations professionals rate their compensation and benefits at Concentrix with 4.1 out of 5 stars based on 548 anonymously submitted employee reviews. This is 13% better than the company average rating for salary and benefits. Find out more about Senior Representative Operations salaries at Concentrix.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5504) , Team Leader (1839) , Agente De Atendimento (1637) , Customer Service Advisor (1429) , Customer Service Representative (CSR) (1290) , Advisor (960) , Customer Service Agent (742) , Customer Service (643) , Technical Support Engineer (642) , Technical Support (622) , Operations Manager (588) , Content Moderator (553) , Assistant Manager (537) , Customer Advisor (431) , Sales Advisor (404)

What are the pros of working at Concentrix according to real employee reviews?

"it is good for work from home" ((in 1256 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1117 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1114 reviews)); "Offer good benefits and HR is very nice and they are most of the time people focused." ((in 907 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 852 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2962 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2049 reviews)); "Very demanding and low very low pay" ((in 1233 reviews)); "Extended working hours" ((in 336 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 316 reviews))

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Concentrix

Concentrix Senior Representative Operations reviews

4.4

91% would recommend to a friend

(548 total reviews)

Chris Caldwell

93% approve of CEO

88% positive business outlook

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Senior Representative, Operations employees have rated Concentrix with 4.4 out of 5 stars, based on 548 company reviews on Glassdoor. This indicates that most Senior Representative, Operations professionals have an excellent working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by Senior Representative, Operations professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

548 reviews

4.0

Jun 29, 2026

Strong culture and job security, but cost cutting exists

Sr representative operations

Recommend

CEO approval

Business Outlook

Pros

V good company just like govt job. Very good culture no issues with management job security is excellent

Cons

Cost cutting, no wfh culture

5.0

Jun 26, 2026

Supportive management but pay could be better

Sr representative operations

Recommend

CEO approval

Business Outlook

Pros

I am working in this project since 3 years, the management is very supportive and good in behaviour, if you are a fresher and looking for a lucrative job just go with CNX

Cons

The pay scale is not that great

5.0

Jun 24, 2026

Healthy work culture with fixed hours

Sr representative operations

Recommend

CEO approval

Business Outlook

Pros

Healthy work culture, Fixed working hours

Cons

The shift timing is quiet challenging

Viewing 1 - 3 of 548 Reviews

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Concentrix Senior Representative Operations reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Strong culture and job security, but cost cutting exists

Supportive management but pay could be better

Healthy work culture with fixed hours

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