Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5496) , Team Leader (1839) , Agente De Atendimento (1633) , Customer Service Advisor (1429) , Customer Service Representative (CSR) (1289) , Advisor (959) , Customer Service Agent (741) , Customer Service (643) , Technical Support Engineer (639) , Technical Support (623) , Operations Manager (589) , Content Moderator (553) , Assistant Manager (536) , Customer Advisor (431) , Sales Advisor (404)

What are the pros of working at Concentrix according to real employee reviews?

"work from home and its good" ((in 1252 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1141 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1123 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 881 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 846 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2944 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2044 reviews)); "The pay is low and not enough for inflation" ((in 1249 reviews)); "Bad managers or team leaders" ((in 511 reviews)); "Extended working hours" ((in 338 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

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Concentrix

Concentrix reviews

3.9

76% would recommend to a friend

(44,686 total reviews)

Chris Caldwell

87% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.9

Career opportunities

3.7

Work/Life balance

3.7

Senior management

3.6

Compensation and benefits

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,686 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45K reviews

3.0

May 24, 2026

Youthful environment but low pay and team lead issues

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Môi trường trẻ trung, Làm việc 100% là tiếng anh

Cons

Đa số liên quan tới team lead. Lương thưởng không cao.

Concentrix Response

Thank you for taking the time to leave us a review. We appreciate your feedback and will take them into consideration while we continue to build a great place to work every day.

3.0

May 24, 2026

Supportive training environment but management conflicts arise

Customer service representative ii

Recommend

CEO approval

Business Outlook

Pros

have good environment for training and trainers are very helpful and understanding,

Cons

Management was effective for several years, but over time, conflicts arose and encountered disputes and other factors

3.0

May 24, 2026

Nice office, but lacks team support

Recruiter

Recommend

CEO approval

Business Outlook

Pros

Nice office especially in KL Sentral

Cons

No enough support given to team

Concentrix Response

Thank you for taking the time to leave us a review. We appreciate your feedback and will take them into consideration while we continue to build a great place to work every day.

Viewing 340 - 342 of 44,686 Reviews

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