Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5494) , Team Leader (1843) , Agente De Atendimento (1633) , Customer Service Advisor (1429) , Customer Service Representative (CSR) (1289) , Advisor (959) , Customer Service Agent (741) , Customer Service (643) , Technical Support Engineer (639) , Technical Support (623) , Operations Manager (588) , Content Moderator (552) , Assistant Manager (536) , Customer Advisor (430) , Sales Advisor (404)

What are the pros of working at Concentrix according to real employee reviews?

"work from home and its good" ((in 1265 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1133 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1111 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 903 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 850 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2976 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2055 reviews)); "Low pay and quite stressful" ((in 1218 reviews)); "Bad managers or team leaders" ((in 517 reviews)); "Extended working hours" ((in 334 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

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Concentrix

Concentrix reviews

3.9

76% would recommend to a friend

(44,680 total reviews)

Chris Caldwell

86% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.9

Career opportunities

3.7

Work/Life balance

3.7

Senior management

3.6

Compensation and benefits

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,680 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45K reviews

1.0

Mar 27, 2024

Pathetic Management

Senior customer service representative

Recommend

CEO approval

Business Outlook

Pros

Nothing worth mentioning here honestly

Cons

Racist managers Illegal work hours Very bad upper management Worst complaint handling Illegal deductions in the name of fines Drug usage in office and managers are aware but still wouldn't do anything

5.0

Mar 12, 2024

Great Place to Work

Human resources

Recommend

CEO approval

Business Outlook

Pros

I love working for Concentrix. Great career opportunities and lots of room for advancement.

Cons

I have nothing at this moment.

Concentrix Response

It's always fantastic to hear from members of our Concentrix + Webhelp game-changers, so thanks for the feedback! We truly believe our people are what make us great, and we will continue to look for ways to help game-changers improve and progress their careers!

1.0

Feb 9, 2024

Worst management and company

Team leader

Recommend

CEO approval

Business Outlook

Pros

None I can think of

Cons

Management will treat you like you don’t matter. They will even ask you to add good survey. Your manager will disrespect you and when you bring this to higher management attention they will place blame on you.

Concentrix Response

That’s the opposite experience we want our game-changers to have. We’re dissapointed to hear about your concerns with your Management. We hold game-changers to high standards when it comes to how we treat each other and, our leadership teams are no exception. Thanks for taking the time to speak your mind. It really does help us improve.

Viewing 340 - 342 of 44,680 Reviews

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