Concentrix reviews

3.9

76% would recommend to a friend

(44,680 total reviews)
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Chris Caldwell

86% approve of CEO

71% positive business outlook

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,680 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

45K reviews
2.0
Jan 1, 2024
Recommend
CEO approval
Business Outlook

Pros

remote work, remote work remote work remote work remote work, yes there is nothing more.

Cons

Lots of team meetings that waste time and you gain nothing, they ask for your opinion but when you give it they don't listen, you are disposable, not the best salary.

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Concentrix Response
2y
Thank you for sharing your feedback with us. We're sorry to read that this overall experience is not meeting your expectations. This is not in line with our people-first culture as we strive every day to offer a great experience to our People - not only based on hybrid work and flexibility but also fostering a positive environment where everyone is listened to and feels appreciated. We suggest addressing your concerns with your team leader or our human resources department, who can provide their best support. We hope you can continue to grow your career with us!
5.0
Dec 12, 2023

There is growth

Recommend
CEO approval
Business Outlook

Pros

Been with Concentrix since 2016 but before that I was with several BPO companies but was not able to find fulfillment and growth. With Concentrix I was able to see growth and had a clear career path. Working in a warm environment and caring management, I was able to grow as an individual and as a team member. My managers helped me throughout my career growth and guide me through every step I needed to take while also allowing me to grow in my own pace. I am now moving up as leader in operations and this is by far the best journey I have had, and I know this is just one of the few highlights I will have as I work in Concentrix. On top of that, I get to work at home.

Cons

Concentrix shows more value to the external hires by giving them higher compensation that those that were internally promoted / hired. This makes people not want to stay with the company since they can get a bigger offer if they apply to a different company, and it also makes them feel less valued than external hires even after working for the company for many years.

1.0
Nov 9, 2023

Toxic Work Environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friends and community that was made between colleges

Cons

Upper leadership favoritism, lack of accountability, lack of communication, Lack of investment, lack of leadership who cared, false promises. Sites senior opperational manager not listening to advice from colleagues and only showing face when out of office management was on site otherwise not being present. Operations managers are typically also nowhere to be found causing a domino effect with team leads also not being present or leaving work early. The lack of leadership from this sites leaders cause the problem they refuse to address. The site turned for the worst when lay offs were announced, laying off leaders who cared if not running them off before hand. A lot of mistakes were made on choices of who was selected to stay. This job constantly felt like a popularity contest, with the cliques formed within leadership which was very apparent who was allowed to get away with not working. It was always apparent who actually put in the work and was going above and beyond.

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Concentrix Response
2y
Hello, thank you for your feedback. We strive to create a positive experience for all our game-changers. If your experience with us did not reflect our values, kindly provide us with the specifics of your experience at the following email: EBAmericas@webhelp.com.
Viewing 346 - 348 of 44,680 Reviews

Glassdoor has 57,414 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.