Concentrix Call Center Agent/Technical Assistant reviews

3.4

62% would recommend to a friend

(371 total reviews)
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Chris Caldwell

67% approve of CEO

45% positive business outlook

Call Center Agent/Technical Assistant employees have rated Concentrix with 3.4 out of 5 stars, based on 371 company reviews on Glassdoor. This indicates that most Call Center Agent/Technical Assistant professionals have a good working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by Call Center Agent/Technical Assistant professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

371 reviews
5.0
Jun 22, 2025

Great place to start

Recommend
CEO approval
Business Outlook

Pros

It was a very pleasant year to be able to work within that great environment

Cons

Unfortunately I had to leave for a travel but I would 100% recommend them

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Concentrix Response
11mo
Thank you for taking a few moments to showcase some of the awesome perks that come with working here at Concentrix, such as our environment. We wish you could've stuck around and continued to press the gas pedal on your career. However, we appreciate the feedback and wish you well, nonetheless. Thanks again.
3.0
May 7, 2025

CNX Life

Recommend
CEO approval
Business Outlook

Pros

Site location and proximity wise

Cons

Low Pay and stressful account

Viewing 37 - 39 of 371 Reviews

Glassdoor has 57,491 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.