Concentrix Operations Manager reviews

4.6

93% would recommend to a friend

(612 total reviews)
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Chris Caldwell

97% approve of CEO

92% positive business outlook

Manager, Operations employees have rated Concentrix with 4.6 out of 5 stars, based on 612 company reviews on Glassdoor. This indicates that most Manager, Operations professionals have an excellent working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by Manager, Operations professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

612 reviews
5.0
Aug 5, 2025

GPTW

Recommend
CEO approval
Business Outlook

Pros

Supportive Leadership: My direct manager and skip manager are both approachable and invested in employee development. Their guidance has been instrumental in my growth. Career Advancement Opportunities: Concentrix offers clear pathways for promotion and internal mobility, especially for those who show initiative and leadership. Strong Team Culture: The team environment is collaborative and inclusive, making it easier to navigate challenges and celebrate wins together. Training & Development: Regular training sessions and access to learning platforms help sharpen both technical and soft skills. Global Exposure: Working in a BPO setting provides opportunities to interact with international clients and diverse teams.

Cons

High Workload During Peak Seasons: Operations can get intense during client ramp-ups or transitions, which may affect work-life balance temporarily. Process Complexity: Some internal processes could be streamlined to reduce administrative overhead and improve efficiency. Limited Local Perks: While global benefits are strong, some location-specific perks (like wellness programs or office amenities) could be enhanced.

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Concentrix Response
8mo
Thank you for taking the time to leave us a review. We appreciate your feedback and will take them into consideration while we continue to build a great place to work every day.
5.0
Aug 1, 2025

Amazing celebration

Recommend
CEO approval
Business Outlook

Pros

An amazing event that made my year even better.

Cons

There was nothing wrong with the event

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Concentrix Response
3w
Thank you for taking the time to share your feedback and for rating your experience with us. We’re glad to know that you had a positive overall experience at Concentrix.
Viewing 37 - 39 of 612 Reviews

Glassdoor has 57,460 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.