Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5506) , Team Leader (1843) , Agente De Atendimento (1637) , Customer Service Advisor (1430) , Customer Service Representative (CSR) (1290) , Advisor (961) , Customer Service Agent (742) , Customer Service (644) , Technical Support Engineer (643) , Technical Support (622) , Operations Manager (588) , Content Moderator (553) , Assistant Manager (538) , Customer Advisor (432) , Sales Advisor (405)

What are the pros of working at Concentrix according to real employee reviews?

""Work from home module is good for today’s life style"" ((in 1254 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1143 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1106 reviews)); "Offer good benefits and HR is very nice and they are most of the time people focused." ((in 906 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 846 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2962 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2071 reviews)); "Very demanding and low very low pay" ((in 1232 reviews)); "Extended working hours" ((in 332 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 328 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

Concentrix reviews

3.9

76% would recommend to a friend

(44,749 total reviews)

Chris Caldwell

86% approve of CEO

71% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (44,749 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,749 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

45K reviews

2.0

Dec 16, 2016

Professionalism needs some improvement

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great Position. Job easy to learn and very driven towards the technical side of things If that's your thing. Good Pay. Great opportunity to work full time hours.

Cons

Professionalism wasn't where it should be. Issues with payroll. Lack of communication with superiors.

2.0

Dec 16, 2016

not the best place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I was able to work from home which is always a plus. Other than that, there really aren't any pros.

Cons

incompetent management, absolutely ZERO communication between departments or projects. Each project is essentially its' own little "kingdom", and is run as such. The on-bording and off-boarding departments of certain projects do not like to talk to each other, thus creating massive headaches that can cost employees money in lost hours while everyone figures out what to do next. Their attitude is always "oh dee doh, be grateful you have a job, peasant."

3.0

Dec 16, 2016

Average Experience

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Easy Operations Easy Money Less Work Pressure

Cons

Bad Management Incentives Problem Bad behavior of the management

Viewing 43987 - 43989 of 44,749 Reviews

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Concentrix

Concentrix reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Professionalism needs some improvement

not the best place to work

Average Experience

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Jobs at Concentrix