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      Concentrix

      Engaged Employer

      Concentrix reviews

      3.9

      76% would recommend to a friend

      (44,725 total reviews)
      avatar

      Chris Caldwell

      86% approve of CEO

      71% positive business outlook

      Ratings by demographic groups

      Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,725 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      45K reviews
      1.0
      Sep 10, 2016

      Small Business Consultant Go daddy

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Maybe a good way to start in IT industry or Sales/Customer service Industry. Possible progression to Team leader, Quality coach, Supervisor positions for those who are desperate in life and want to hide somewhere.

      Cons

      Uneducated Incompetent management at all levels. Supervisors literally sleep at work while agents for hard. Favouritism.You will not be judged by your results but by how well your relations are with Sups. Go Daddy contract is clearly underpaid compared to what the Job actually is. Simple employee requests like asking for holidays or asking for a payslip or asking for your password to access your mailbox will take months and months. Quality coaching is a total joke : People with no experience in sales advise you and tell you what to do....

      2.0
      Sep 8, 2016

      Team Lead

      Team lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Sometimes do fun sitewide activities or have free food. Dress code is relaxed so you can be comfortable at work. They also allow piercings and tattoos which is nice.

      Cons

      Not everyone gets paid on time or correctly. I have seen people wait 3-12 months just to get back pay owed to them. One time we all got paid twice on accident. One time we all got paid random amounts because someone in payroll shifted one row in a spreadsheet. Very disorganized for the most part. There are just a lot of processes that most companies make very easy that are unnecessarily difficult here. Hiring process makes it so that most people you work with don't care and call out a lot or they have attitude problems. I have seen agents yell and swear at supervisors on the floor and basically get a slap on the wrist. With salary we barely make what agents make with bonus/holiday pay and such. Not worth it for all the stress and extra responsibilities. Training for management is lacking. You basically get thrown in and figure it out. Also they do not do raises. There are also a lot of random job cuts and such that end up lowering morale a lot.

      Viewing 44074 - 44076 of 44,725 Reviews
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      ReviewsConcentrix reviews

      Glassdoor has 57,488 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.