Concentrix reviews

3.9

76% would recommend to a friend

(44,680 total reviews)
avatar

Chris Caldwell

86% approve of CEO

71% positive business outlook

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,680 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

45K reviews
4.0
Nov 13, 2016
Recommend
CEO approval
Business Outlook

Pros

I do not know about other campaigns, but the management of Godaddy customer care in Belfast is the most approachable I ever experienced. Both managers in charge always make time to talk to agents about their worries. The job itself is for you if you are interested to learn how the internet regarding hosting and e-mail works. The atmosphere is relaxed and you will have no problems if you do your job. As there is a lot of troubleshooting involved it is very exhausting and you are supposed to sell products as well. And if you put the effort in, there are always opportunities for progress. What is not so good is the lack of technical training for such a demanding job. All training and coaching is around sales. You need to find an experienced agent to mentor you. If you are dedicated to customer support, you will find it very rewarding because the customers are really grateful for your help.

Cons

Not enough training for what you have to face. No parking, if you live outside of Belfast you are depending on the time tables of public transport. Low wages.

4.0
Nov 12, 2016

Pretty Good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

>> Amazingly friendly environment. >> Opportunities are given to those who lack/do not have experience >> Training is very detailed in its use of preparing employees for the workplace

Cons

>> Pay doesn't seem to be the best

3.0
Nov 12, 2016
Recommend
CEO approval
Business Outlook

Pros

-Work from home -training environments -Feedback from leaders - incentives and creative ways to

Cons

- instability of shifts -terrible work/ family life balance - payroll issues( vacation time) - Benefits FMLA - HR individuals are not easy to contact in my opinion

Viewing 44365 - 44367 of 44,680 Reviews

Glassdoor has 57,414 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.