Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5496) , Team Leader (1839) , Agente De Atendimento (1633) , Customer Service Advisor (1429) , Customer Service Representative (CSR) (1289) , Advisor (959) , Customer Service Agent (741) , Customer Service (643) , Technical Support Engineer (639) , Technical Support (623) , Operations Manager (589) , Content Moderator (552) , Assistant Manager (536) , Customer Advisor (431) , Sales Advisor (404)

What are the pros of working at Concentrix according to real employee reviews?

"work from home and its good" ((in 1252 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1141 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1123 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 881 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 846 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2944 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2044 reviews)); "The pay is low and not enough for inflation" ((in 1249 reviews)); "Bad managers or team leaders" ((in 511 reviews)); "Extended working hours" ((in 338 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

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Concentrix

Concentrix reviews

3.9

76% would recommend to a friend

(44,689 total reviews)

Chris Caldwell

87% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.9

Career opportunities

3.7

Work/Life balance

3.7

Senior management

3.6

Compensation and benefits

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,689 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45K reviews

3.0

Oct 12, 2015

ok job

Case worker

Recommend

CEO approval

Business Outlook

Pros

no calls after 8pm and good work ethic

Cons

did not turn heat on ect cost cutting

3.0

Oct 11, 2015

Just OK

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Depending on the client you were hired for, the company sends you the equipment you need for work. (With the exception of a phone.)

Cons

The calls are long, the systems could be better and the pay isn't great.

3.0

Oct 11, 2015

A great place if you want to grow in a call centre

Practitioner

Recommend

CEO approval

Business Outlook

Pros

No obligation to dress in formals Company transport Supervisors and managers are understanding

Cons

High stress environment Incentives are very less as compared to other companies in the same industry It's a pure BPO job Employees are not professional HR policies are bad 9.5 hrs shift

Viewing 44371 - 44373 of 44,689 Reviews

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Jobs at Concentrix

R1726236 Specifying Spanish Bilingual Representative (Remote)

R1726236 Specifying Spanish Bilingual Representative (Remote)

R1726236 Specifying Spanish Bilingual Representative (Remote)

R1726236 Specifying Spanish Bilingual Representative (Remote)

R1726236 Specifying Spanish Bilingual Representative (Remote)