Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5494) , Team Leader (1844) , Agente De Atendimento (1632) , Customer Service Advisor (1431) , Customer Service Representative (CSR) (1288) , Advisor (959) , Customer Service Agent (747) , Customer Service (643) , Technical Support Engineer (638) , Technical Support (622) , Operations Manager (588) , Content Moderator (552) , Assistant Manager (536) , Customer Advisor (430) , Sales Advisor (404)

What are the pros of working at Concentrix according to real employee reviews?

"Work from home module is good for today’s life style" ((in 1253 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1140 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1106 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 897 reviews)); "Good and very good environment" ((in 843 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2958 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2073 reviews)); "The pay is low and not enough for inflation" ((in 1225 reviews)); "Bad managers or team leaders" ((in 515 reviews)); "Extended working hours" ((in 331 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

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Concentrix

Concentrix reviews

3.9

76% would recommend to a friend

(44,682 total reviews)

Chris Caldwell

86% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.9

Career opportunities

3.7

Work/Life balance

3.7

Senior management

3.6

Compensation and benefits

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,682 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45K reviews

1.0

Aug 3, 2015

The Joke: Concentrix

Inbound consumer support

Recommend

CEO approval

Business Outlook

Pros

The Nike program was great! Nice view and location. Some good coworkers!

Cons

Constant issues with checks and never an accurate answer as to when they would be fixed... constantly cutting hours... constantly changing policy from when brought on like no personal days... never did a shift bid even though we were told ever 3 months there would be changes...very unorganized.. systems are always going down and you still have to collect the survey score even though it's not your fault... you are not safe within the company!

5.0

Aug 2, 2015

Concentrix Auckland

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good culture. Strong leadership that are interested in your thoughts and ideas so we are able to have a voice and make a difference. Prepared to invest and focus on initiatives that deliver results to our clients and staff.

Cons

Not really anything, I am very satisfied in my role wtih Concentrix. Perhaps some enhancement around the performance based bonus programme to really ensure that those exceeding their role expectations are recognized and rewarded accordingly.

4.0

Jul 31, 2015

Support Specialist

Support specialist

Recommend

CEO approval

Business Outlook

Pros

Convenient working hours a plus.

Cons

Technical problems a big problem. Rating system needs work.

Viewing 44422 - 44424 of 44,682 Reviews

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