Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5490) , Team Leader (1846) , Agente De Atendimento (1631) , Customer Service Advisor (1432) , Customer Service Representative (CSR) (1290) , Advisor (961) , Customer Service Agent (748) , Customer Service (643) , Technical Support Engineer (637) , Technical Support (622) , Operations Manager (586) , Content Moderator (551) , Assistant Manager (536) , Customer Advisor (430) , Sales Advisor (404)

What are the pros of working at Concentrix according to real employee reviews?

"work from home and its good" ((in 1238 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1135 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1113 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 914 reviews)); "Good company and good environment for freshers as per company requirements" ((in 843 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2964 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2043 reviews)); "Low pay and quite stressful" ((in 1231 reviews)); "Extended working hours" ((in 337 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 320 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

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Concentrix

Concentrix reviews

3.9

76% would recommend to a friend

(44,686 total reviews)

Chris Caldwell

86% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.8

Career opportunities

3.7

Work/Life balance

3.7

Senior management

3.6

Compensation and benefits

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,686 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45K reviews

2.0

Jun 12, 2015

Not a happy agent!

Product support representative

Recommend

CEO approval

Business Outlook

Pros

It is a safe place to work. The benefits are okay.

Cons

The pay is very low. All they care about is the targets/metrics and not their people.

1.0

Jun 12, 2015

Operations Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nothing...poor managers,poor recruiters, 40 years worst company i ever work for.

Cons

company was run by overseas people , DPE HR Diretors have no clue how to run a call center

2.0

Jun 10, 2015

Struggling after acquisition

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

No strong organizational or matrix structure, so there are opportunities to be creative, nimble and do what needs to be done.

Cons

Struggling to create a strong and unified company after the acquisition of IBM's CRM division in 2014. Much of the leadership is still silo'd between IBM and Concentrix legacy. Leadership does not seem to be working together or focusing on being a strong organization. Executive leadership is still trying to function as though they are still 4k employees, instead of 35k.

Viewing 44461 - 44463 of 44,686 Reviews

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