Concentrix reviews

3.9

76% would recommend to a friend

(44,678 total reviews)
avatar

Chris Caldwell

86% approve of CEO

71% positive business outlook

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,678 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

45K reviews
3.0
May 14, 2015

Good,

Recommend
CEO approval
Business Outlook

Pros

Great learning/working exp/growth/ work life balance

Cons

You should be lucky to have good people around you

4.0
May 14, 2015

Not bad just stagnet

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It is not a very hard job and very eaay to learn. Also a fun environment and great people to work with.

Cons

There is no real upward mobility or advancement. The pay almost never increases unless you really fight for it.

1.0
May 13, 2015
Recommend
CEO approval
Business Outlook

Pros

"Flexibility" in rosters if you know how to do it and you're lucky enough. Location (heart of the CBD)

Cons

No room to work, not enough desks. Stress, no communication. Dirty computer screen, keyboard and mice (if working). No real ongoing training. Trainings are done online, by yourself between calls. FYI you have 7 seconds between 2 calls. No support or help when needed. Team Leaders (TL) or Quality Coaches (QC) are too busy laughing, eating, playing around than responding to your messages. Constant email/ping messages harassment when not into the right stats. Don't waste your time (like i did) asking for mentoring, extra training, face to face feedbacks... 2 months later i'm still waiting. Ask questions regarding policies and procedures, gets a different answer each time. So it's easy for you to do your job every day. The rate per hour is outrageous; i have never seen any Tech Support job under $20/h. Well now i have.

Viewing 44473 - 44475 of 44,678 Reviews

Glassdoor has 57,406 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.