Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.6 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5485) , Team Leader (1849) , Agente De Atendimento (1630) , Customer Service Advisor (1438) , Customer Service Representative (CSR) (1284) , Advisor (961) , Customer Service Agent (748) , Customer Service (642) , Technical Support Engineer (634) , Technical Support (622) , Operations Manager (587) , Content Moderator (551) , Assistant Manager (537) , Customer Advisor (432) , Sales Advisor (407)

What are the pros of working at Concentrix according to real employee reviews?

"Work from home options is good" ((in 1250 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1138 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1133 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 905 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 847 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2957 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2048 reviews)); "The pay is low and not enough for inflation" ((in 1220 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 326 reviews)); "Extended working hours" ((in 323 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

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Concentrix

Concentrix reviews

3.9

76% would recommend to a friend

(44,712 total reviews)

Chris Caldwell

86% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.8

Career opportunities

3.7

Senior management

3.6

Work/Life balance

3.6

Compensation and benefits

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45K reviews

1.0

Mar 31, 2015

Scary and shady

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

the new site is nice looking

Cons

often didn't get paid on time, had to fight with HR to get paid. allowed cursing and sexual harassment on the call floor. false expectations given to clients and agents. Sr management is abusive to the employees. No one is willing to change the culture

2.0

Mar 27, 2015

Not at all what I thought. It's one if the most difficult jobs I've ever done.

Turbotax work from home

Recommend

CEO approval

Business Outlook

Pros

I'm getting making money although but a lot for the abuse you take from customers and dealing with non helpful supervisors

Cons

Lack of sufficient training, micromanaged, tier2 who really don't know anymore than agents so you stick waiting and waiting for an answer they don't know.

2.0

Mar 26, 2015

No advancement opportunities

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

Can wear jeans to work everyday .

Cons

No advancement opprotunities it based on who is friends with the manager and no performance. I have worked at Concentrix for 3 years and gave been making the same rate for the past year it does not go any higher. New people are being hired making 50 cent less than me and I have been there 3 years . I have no been able to move up in the company as told in the interview. There is something called pay for performance which is suppose to be paid out at the end of the month and seems to never been on anyone's check and nobody in management knows why. Not flexible with schedule. Not able to take any off days after putting in notice 3 months prior. You are expected to work everyday and never take any time off for family vacations.

Viewing 44530 - 44532 of 44,712 Reviews

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