Concentrix reviews

3.9

76% would recommend to a friend

(44,701 total reviews)
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Chris Caldwell

86% approve of CEO

71% positive business outlook

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,701 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

45K reviews
1.0
Sep 16, 2014
Recommend
CEO approval
Business Outlook

Pros

The new Belfast building has some good benefits, there are big windows and reasonable toilet facilities. The holiday allowance is also good, but on many contracts although you're entitled to bank holidays you have to work the actual bank holiday and take the time off at another time of year.

Cons

The wages are incredibly low, even for the management- which means you're managed by someone who feels under-valued and under-paid. Training is minimal, sales people are badgered into shouting down the phone, you're often forced to work bank holidays (including Christmas day), the upper management have absolutely no interest in the employees as anything other than cash-cows. As you can imagine staff turn-over is very high. People loose their souls here, and sadly it is filled with QUB graduates.

2.0
Sep 14, 2014

Organizational mess

Recommend
CEO approval
Business Outlook

Pros

Good clients Relaxed casual work environment Decent benefits without costing too much

Cons

Concentrix acquired IBM legacy this year. This has caused a lot of senior level leadership issues. Low management pay. Lower than other BPO call centers in the area. Everything is manual (timekeeping, payroll, reporting etc) Constant changes, more than you want or need.

Viewing 44572 - 44574 of 44,701 Reviews

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