Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5481) , Team Leader (1849) , Agente De Atendimento (1630) , Customer Service Advisor (1438) , Customer Service Representative (CSR) (1284) , Advisor (959) , Customer Service Agent (748) , Customer Service (640) , Technical Support Engineer (635) , Technical Support (622) , Operations Manager (591) , Content Moderator (550) , Assistant Manager (538) , Customer Advisor (432) , Sales Advisor (407)

What are the pros of working at Concentrix according to real employee reviews?

"work from home and its good" ((in 1278 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1128 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1117 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 901 reviews)); "Good and very good environment" ((in 853 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2946 reviews)); "Bad management and not understanding managers" ((in 2080 reviews)); "Very demanding and low very low pay" ((in 1200 reviews)); "Extended working hours" ((in 340 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 313 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

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Concentrix

Concentrix reviews

3.9

76% would recommend to a friend

(44,712 total reviews)

Chris Caldwell

86% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.8

Career opportunities

3.7

Work/Life balance

3.7

Senior management

3.6

Compensation and benefits

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45K reviews

5.0

Jul 5, 2013

Great launchpad for your career.

Qa specialist/analyst

Recommend

CEO approval

Business Outlook

Pros

This company knows how to take care of its employees. Competitive salary, great benefits and lots of training opportunities. Health and dental insurance is covered, and the company even provides emergency loans for some of its employees.

Cons

Call-center culture allows for strong competition even among colleagues. During my stay, I was criticized a lot for not having a college degree despite my contributions and tenure in the company. Though health insurance is provided, the company lacked a counselor, which would have helped deal with the stress that comes with such a competitive environment.

4.0

Jun 10, 2013

Great start of an international career

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

- Gives opportunities to starters. - Great opportunities to develop. - International work environment.

Cons

- Outsourced company, you don't work directly for clients.

2.0

Mar 30, 2013

Management is getting worst.They want you get perfect score but you CANNOT due to daily changes of the Processes.

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Health Benefit is somehow good

Cons

poor management.They are not supportive to their agent.Big boss' dont care of their people,as long as they're getting their pay.

Viewing 44677 - 44679 of 44,712 Reviews

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