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      Concentrix

      Engaged Employer

      Concentrix reviews

      3.9

      76% would recommend to a friend

      (44,695 total reviews)
      avatar

      Chris Caldwell

      86% approve of CEO

      71% positive business outlook

      Ratings by demographic groups

      Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,695 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      45K reviews
      5.0
      May 15, 2026

      Experienced advisors excel quickly, but work can be monotonous

      Advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      As an experienced, returning advisor, they can often "hit the ground running" and reach their peak performance level (OPL) much faster than a brand-new hire, maintaining productivity during

      Cons

      The role is often highly monotonous and repetitive, which can be disengaging and mentally draining over time.

      3.0
      May 14, 2026

      Low shift allowance

      Trainer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Depends on the project and your direct supervisor/manager

      Cons

      Shift basis and very low shift allowance

      avatar
      Concentrix Response
      1w
      Thank you for taking the time to leave us a review. We appreciate your feedback and will take them into consideration while we continue to build a great place to work every day.
      3.0
      May 14, 2026

      Supportive team, but chaos and burnout are common

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      • My OM and most of my Team Leads were genuinely great to work with • They usually worked with my schedule when possible • Some supportive coworkers who made the job bearable • Learned a lot about customer service and multitasking

      Cons

      • The company overall is chaotic and disorganized • Constant policy changes with little communication • High pressure, unrealistic metrics, and nonstop monitoring • Very little support when systems break (which is often) • Feels like you’re disposable • Burnout is extremely common

      Viewing 496 - 498 of 44,695 Reviews
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      ReviewsConcentrix reviews

      Glassdoor has 57,440 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.