Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5500) , Team Leader (1839) , Agente De Atendimento (1637) , Customer Service Advisor (1429) , Customer Service Representative (CSR) (1290) , Advisor (960) , Customer Service Agent (742) , Customer Service (643) , Technical Support Engineer (641) , Technical Support (622) , Operations Manager (588) , Content Moderator (553) , Assistant Manager (536) , Customer Advisor (431) , Sales Advisor (404)

What are the pros of working at Concentrix according to real employee reviews?

""Work from home module is good for today’s life style"" ((in 1262 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1139 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1108 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 880 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 855 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2956 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2061 reviews)); "Low pay and quite stressful" ((in 1232 reviews)); "Bad managers or team leaders" ((in 506 reviews)); "Extended working hours" ((in 338 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

Concentrix reviews

3.9

76% would recommend to a friend

(44,699 total reviews)

Chris Caldwell

86% approve of CEO

71% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,699 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

45K reviews

4.0

May 15, 2026

Salary paid on time, but training lacks effectiveness

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Lương trả đầy đủ, đúng hạn Khó thăng tiến

Cons

TL thiếu nghiệp vụ ảnh hưởng return rate của nhân viên

5.0

May 15, 2026

Experienced advisors excel quickly, but work can be monotonous

Advisor

Recommend

CEO approval

Business Outlook

Pros

As an experienced, returning advisor, they can often "hit the ground running" and reach their peak performance level (OPL) much faster than a brand-new hire, maintaining productivity during

Cons

The role is often highly monotonous and repetitive, which can be disengaging and mentally draining over time.

3.0

May 14, 2026

Low shift allowance

Trainer

Recommend

CEO approval

Business Outlook

Pros

Depends on the project and your direct supervisor/manager

Cons

Shift basis and very low shift allowance

Concentrix Response

1w

Thank you for taking the time to leave us a review. We appreciate your feedback and will take them into consideration while we continue to build a great place to work every day.

Viewing 502 - 504 of 44,699 Reviews

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Jobs at Concentrix

Emergency Services Representative (On-Site)

Customer Service Representative (On-Site)

Customer Service Representative (On-Site)

Customer Service Representative (On-Site)

Customer Service / Inside Sales Representative (On-Site)

Concentrix

Concentrix reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Salary paid on time, but training lacks effectiveness

Experienced advisors excel quickly, but work can be monotonous

Low shift allowance

Top companies for "Compensation and Benefits" near you

Jobs at Concentrix