Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5506) , Team Leader (1839) , Agente De Atendimento (1637) , Customer Service Advisor (1429) , Customer Service Representative (CSR) (1290) , Advisor (960) , Customer Service Agent (742) , Customer Service (643) , Technical Support Engineer (643) , Technical Support (622) , Operations Manager (588) , Content Moderator (553) , Assistant Manager (537) , Customer Advisor (431) , Sales Advisor (404)

What are the pros of working at Concentrix according to real employee reviews?

"work from home and its good" ((in 1261 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1131 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1125 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 887 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 857 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 3000 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2074 reviews)); "Very demanding and low very low pay" ((in 1222 reviews)); "Bad Managers that I report to" ((in 521 reviews)); "Extended working hours" ((in 326 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

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Concentrix

Concentrix reviews

3.9

76% would recommend to a friend

(44,718 total reviews)

Chris Caldwell

86% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.8

Career opportunities

3.7

Work/Life balance

3.7

Senior management

3.6

Compensation and benefits

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,718 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45K reviews

3.0

Jan 31, 2026

Typical BPO company

Content moderator

Recommend

CEO approval

Business Outlook

Pros

-Quite high salary compared to other BPO -Good location, easy to travel -Dental benefit

Cons

-Typical micromanaging BPO -Low salary increment -Sometimes the HR did not align with the management -HR make mistake in the contract but did not corrected them after being point out, just apologise (luckily there is proof of the mistake)

Concentrix Response

1mo

Thank you for your wonderful feedback and for being a part of our team. We truly value the contributions you made during your time with us. It’s always a pleasure to hear from former game-changers like you, and we hope our paths cross again in the future.

5.0

Jan 21, 2026

Salary

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Consistency, room for growth, leadership

Cons

Slow growth, steady income and clear communication

1.0

Jan 12, 2026

Toxic Workplace With Poor Leadership and HR Oversight

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

Work-from-home option available for some roles Salary paid on time consistently Basic training provided at onboarding

Cons

Toxic work culture and unprofessional behavior Poor management decisions and favoritism HR lacks transparency and accountability Communication issues across teams Lack of respect for employee concerns

Concentrix Response

Thank you for taking the time to leave your review. We appreciate your feedback and are always looking for ways to enhance our workplace. Your insights help us strive for continuous improvement

Viewing 616 - 618 of 44,718 Reviews

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Jobs at Concentrix

Customer Service / Tech Support Rep – Financial (Remote)

Customer Service / Sales Representative – Tech Products (Remote)

Ashley, OH

View job

Customer Service Representative (On-Site)

Customer Service Representative (On-Site)

Customer Service Rep - Tech Products (Seasonal, Remote)