Concentrix Call Center Agent/Technical Assistant reviews

3.4

62% would recommend to a friend

(371 total reviews)
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Chris Caldwell

67% approve of CEO

45% positive business outlook

Call Center Agent/Technical Assistant employees have rated Concentrix with 3.4 out of 5 stars, based on 371 company reviews on Glassdoor. This indicates that most Call Center Agent/Technical Assistant professionals have a good working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by Call Center Agent/Technical Assistant professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

371 reviews
2.0
Oct 27, 2024
Recommend
CEO approval
Business Outlook

Pros

nice hours nice pay work from home

Cons

harsh and highly dysfunctional management micromanaging

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Concentrix Response
1y
We’re dissapointed your time at Concentrix wasn’t everything you hoped it would be. We wish we could have tackled your concerns while you were still with us. But you know what? We still appreciate your honest feedback. Maybe our paths will cross again in the future, and we can give it another shot!
3.0
Oct 21, 2024

okay

Recommend
CEO approval
Business Outlook

Pros

family day and free parking.

Cons

not so good co-worker and no RETIREMENT PLAN

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Concentrix Response
1y
Thank you for this note. We appreciate your feedback and will be sure to cascade the information to our leadership teams!
Viewing 67 - 69 of 371 Reviews

Glassdoor has 57,499 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.